Have a question? We’re here to help with fast and personal support. You’ll usually receive a reply within 24 hours – often even the same working day. No generic responses, just real people who genuinely want to help.
Free Shipping, Always
We believe shipping should be simple – that’s why we offer free delivery on every order, no matter how small. Just sit back and relax – we’ll take care of the rest.
Easy returns
Not what you expected? Return within 30 days for a full refund.
Just contact us first at info@velovia.co.uk — we’ll help you with the process.
Secure payment
Pay with confidence – your information is encrypted and protected. We accept trusted payment methods like Visa, Mastercard, Amex, Apple Pay, Google Pay and Shop Pay.
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